Service Agreement

Service & Weather Policy

The plain-English version of what we promise, how billing works, and how we handle South Dakota weather. Please review before service begins.

Billing & Payment

A credit/debit card on file in your Client Hub is required to receive service. You authorize Lawn-Patrol to process that card for services rendered.
Weekly Mowing, Snow Removal and Ice Melt Applications are billed on the last calendar day of each month (weekend or holiday included).
All other services are billed the day they are completed (weekend or holiday included).
Late or declined payments incur a $20.00 late fee and service may be suspended until paid.
If you are not a Poo-Patrol client and dog waste is present on arrival, an additional cleanup fee applies.

Weekly mowing runs approximately April through October, weather permitting.
Weekly mowing is a contractual service — by signing up you agree to the recurring schedule.
If we cannot complete a service due to inclement weather, we will reschedule.

Snow Removal and Ice Melt service runs approximately October through April, weather permitting.
Snow removal triggers at 1 inch of snowfall, measured locally and/or at our discretion.
Additional charges may apply for snowfalls over 12 inches.
Snow/ice removal packages are contractual and non-refundable — the specifics on your quote are part of that contract.

Lawn-Patrol is not responsible for damage to your property. Weed-eating around fencing, play systems and similar areas may cause surface imperfections.
If any other damage occurs during service, management will contact you immediately.
Clients receive a text notification with our estimated arrival time. Please keep gates and access points clear and unlocked.
If we cannot access your property and you do not respond to our attempts to reach you, a service fee applies.
Cancellation requires 24 hours notice before your scheduled service or you will be charged for that visit.
Lawn-Patrol reserves the right to refuse service for any reason.

Your personal information and privacy are important to us. Lawn-Patrol does not sell or share your information with any third party for marketing purposes.

Questions?

Call (605) 336-2587 or email info@mylawnpatrolsd.com and we'll walk through anything that isn't clear.

Quote in 60 seconds — no obligation.